The sales agent turns a chat into a paid order.

  1. It adds items to the customer’s basket as they choose.
  2. When they are ready, it offers two ways to finish: complete the order on WhatsApp, or open a checkout link.
  3. The customer’s shop account is set up from their phone number, so the link opens with their basket ready.
  4. The customer pays with one of the payment methods set up in your shop, such as card or cash on delivery.
If your shop is in coming-soon mode, checkout links will not open for customers. Ask the Dub Ai team to check your shop’s visibility setting.

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