Features / Back-in-stock & Price-drop Alerts

Turn "sold out" into a message they asked for

When an item is out of stock, a customer who wanted it often leaves the chat and does not come back. The interest was real, but there was nothing to hold on to it, and a week later they have bought something else or forgotten.

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Back-in-stock & Price-drop Alerts, from your Dub Ai team on WhatsApp.

Back-in-stock & Price-drop Alerts

With Dub Ai, the assistant offers to let them know. It saves the request against that product, and when the item is back, or its price goes down, it sends a WhatsApp message with a link to order. Customers only receive the alerts they asked for, and you can see which products have the most people waiting.

What you get

Back-in-stock requests saved in the WhatsApp chat
Price-drop alerts for customers who ask for them
A WhatsApp message with a link to order when it happens
Only the alerts each customer asked for, nothing extra
Waiting lists on request, so you can see demand per product
Answers from your admin assistant on which items have the most people waiting

Step by step

How it works

Step 1

The customer asks in the chat

When an item is sold out, the assistant offers to tell the customer when it returns, or they can ask to hear about a lower price.

Step 2

The request is saved against the product

Each request is linked to that exact product in your store, so nothing depends on someone's memory.

Step 3

They get one WhatsApp message

When the item is back or the price drops, the assistant messages each person who asked, with a link to order.

Made for

Who it is for

Shops where popular items sell out, sizes run short or prices change with seasons and offers.

Online shops and home businesses
Fashion, shoes and accessories boutiques
Bakeries and food brands with limited batches
Electronics and gadget stores
Beauty and fragrance retail

Questions

FAQ

Will customers get messages they did not ask for?

No. A customer only receives the alerts they requested, for the products they asked about.

How do I know what to restock first?

Ask your admin assistant by WhatsApp which products have the most people waiting, and it tells you. Waiting lists can also be shared with you on request.

Does it work with my store?

It works with your connected WooCommerce store, so alerts follow the stock and prices you already manage there. The Dub Ai team sets up the connection with you.

What happens if someone changes their mind?

They can reply in the same chat, and your team can see and manage every request in the inbox.