Features / Catalogue, Orders & Checkout on WhatsApp

Take orders and payments inside WhatsApp

Many customers would rather order by message than find their way around a website. They ask for the menu, the sizes, the colours, and they want an answer in the same chat. When that answer is slow, or sends them off to a website, many of them simply stop.

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Catalogue, Orders & Checkout on WhatsApp, from your Dub Ai team on WhatsApp.

Catalogue, Orders & Checkout on WhatsApp

Dub Ai connects your WooCommerce catalogue to WhatsApp. The assistant shows products with photos, answers questions about options, builds the basket in the conversation and sends a payment link for that order. The order is created in WooCommerce, and status updates follow on WhatsApp.

What you get

Your WooCommerce catalogue in WhatsApp, with categories, variations and photos
Baskets built in the chat, with a payment link for each order
Cash on delivery, coupons and the payment gateways your store already uses
Order status messages, payment-link resends and order notes
Customers can ask about their order in the same chat
A photo of a menu or price list turned into draft products for you to review

Step by step

How it works

Step 1

Your catalogue is connected

The Dub Ai team links your WooCommerce store, with its categories, variations and images, to your WhatsApp number.

Step 2

The customer orders in the chat

The assistant shows products, asks about size, flavour or colour, and builds the basket. When the customer is ready, it sends a payment link for that order, or records cash on delivery where you offer it.

Step 3

You follow the order

The order appears in WooCommerce, status updates go out on WhatsApp as it moves along, and you manage products, prices and stock by message to your admin assistant or through the Dub Ai team.

Made for

Who it is for

Businesses where customers already like to order by message, and where the owner wants each order to land in the store without copying it by hand.

Bakeries, cake makers and cloud kitchens
Restaurants and cafés taking delivery orders
Online shops and home businesses
Fashion, gift and flower boutiques
Beauty and wellness retail

Questions

FAQ

Do customers need to leave WhatsApp to order?

They browse, choose and build the basket in the chat. To pay online they open the payment link for their order, which is your store's own checkout, and then come back to the same chat for updates.

Where do the orders go?

Orders are created in your WooCommerce store, so stock, reports and your usual order screens stay in one place.

What if the assistant gets a product or an option wrong?

It works from your live catalogue, so it only offers products, options and prices that exist in your store. Your team can see every chat, step in at any time and add notes to the order.

Can I change prices or stock myself?

Yes. Send a message to your admin assistant, or ask the Dub Ai team. Bigger changes, such as edits to many products, wait for your confirmation.