Features / Notifications & Alerts
Know what needs you, the moment it matters
When you run a business from your phone, the hard part is not the work. It is knowing which of the hundred pings today actually needs you. A new order, a lead waiting for an answer, a popular item running low: these get lost between family groups and supplier chats.
Notifications & Alerts, from your Dub Ai team on WhatsApp.
Dub Ai sends you short, clear alerts on WhatsApp for the things that matter, and a daily digest of everything else. Your team hears about their own leads and chats, and you hear about the business.
What you get
- New-order and new-lead alerts with the customer's name and what they asked for
- Alerts for conversations that have been waiting for a reply
- Low-stock warnings, so you reorder before an item runs out
- A daily digest message that summarises the day
- Advance notice when you are close to your monthly AI reply allowance
- Technical alerts, for example if your WhatsApp number disconnects, so it can be fixed quickly
How it works
Tell the assistant what matters
During setup we agree which alerts you want: new orders, new leads, waiting conversations, low stock, usage notices.
Alerts arrive on WhatsApp
When something happens, the right person gets a short message with the key details, and a lead routed to an agent goes to that agent.
One digest a day
A daily summary tells you what happened: chats, leads, orders and anything still waiting, so you can plan the next day in a few minutes.
Who it is for
Owners and managers who are not at the counter all day, but still want to hear about the moments that need a person.
- Online shops and home businesses
- Restaurants, cafes and bakeries
- Clinics and salons with a front-desk team
- Consultants and agencies
- Real estate teams with several agents
FAQ
Will I get flooded with messages?
No. Alerts are kept for the moments that need a person, and the rest goes into one daily digest. You can ask to turn an alert type on or off at any time by message.
Who receives each alert?
You decide. Owners can receive business-wide alerts, while each agent gets alerts for the leads and chats assigned to them.
Do alerts work on the iPhone app?
Alerts reach you on WhatsApp today. The Dub Ai Business iPhone app, with chats, bookings and follow-ups in one place, is coming soon.
What if a chat needs a person?
Conversations that are waiting raise an alert, so someone on your team can step in. Important changes still need your confirmation.
Related features
Book your 15-minute demo
See which alerts would help your business, using your own products and team.
WhatsApp +971 56 552 6662 · Dubai, UAE