The Dub Ai team sets these with you during set-up and can change them whenever you ask.
- Capabilities: what the agents may do, such as general help, creating images, documents and spreadsheets, and web research.
- Behaviour: tone of voice and sales rules.
- Languages: by default the agent replies in the customer’s own language.
- Admin numbers and alerts: who can use your Dub Ai assistant and who is notified, for example about new leads or orders.
To change something, message the Dub Ai team with what you want and why. Small changes, such as a new rule, can also be given to your Dub Ai assistant: “Remember: always reply in Arabic first.”
AI access is managed by Dub Ai, so you do not need to add any API keys.
One Response