Many customers prefer to send a voice note rather than type. Dub Ai handles these for you.
- A customer sends a voice note on WhatsApp.
- The sales agent understands what was said and answers in the same conversation, in the customer’s language.
- The reply is sent as text, so the customer keeps a written record of prices and times.
Your team can play every voice note in the chat history, so nothing said is lost when a person takes over.
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