Roles and access
Who can use your Dub Ai assistant and who receives leads: the Dub Ai team sets each person’s role by phone number and removes it when they leave.
Routing leads to your sales team
Add sales team members with their phone number and product categories; when the AI qualifies a lead, the right person is notified on WhatsApp.
Reports and exports
Ask your Dub Ai assistant for sales, leads, AI and ads figures compared with the previous period, and get full reports as Excel or PDF files.
Alerts and daily summaries
Alerts for new orders, new leads and low stock, plus a daily summary and a weekly agent report, so you know what needs your attention.
Settings overview
Which settings the Dub Ai team manages for your account, which ones you can change yourself, and how to ask for any setting to be changed.
Debug log
If something does not work as expected, the debug log usually shows why. What to send the Dub Ai team so they can check it quickly for you.
Troubleshooting and FAQ
Answers to common problems: the AI is not replying, checkout links do not open, you cannot send after 24 hours, or a product image did not attach.