Features / Keep Your WhatsApp Business App
Keep your number, your app and your chats
Many business owners hold back from automation because of one worry: losing the WhatsApp number their customers already know, or the years of conversations inside it. For a small business, that number is often the most valuable contact detail it has.
Keep Your WhatsApp Business App, from your Dub Ai team on WhatsApp.
With WhatsApp coexistence, your number stays in the WhatsApp Business app on your phone while Dub Ai is connected to it. Your team keeps replying from the app as usual, and the AI assistant answers the chats you hand to it. Recent chat history can be brought across at setup, so the assistant has context from day one.
What you get
- Your existing WhatsApp Business number, kept
- Replies from the WhatsApp Business app on your phone, as before
- Recent chat history brought across at setup
- An AI assistant that answers the chats you hand to it
- The same conversations visible in the shared Dub Ai inbox
- The connection handled by the Dub Ai team, step by step with you
How it works
The Dub Ai team checks your number
We check that your WhatsApp Business number is eligible for coexistence and explain what changes on your side.
We connect it with you
The Dub Ai team handles the connection together with you, and recent chat history can be brought across during setup.
Keep working the way you do
You and your team keep replying from the app on your phone, and the assistant answers the chats you hand to it, in the customer's language.
Who it is for
Businesses that already run on the WhatsApp Business app and do not want to change number or habits to add an AI assistant.
- Bakeries, home businesses and cloud kitchens
- Salons, spas and barbers
- Small clinics and medical centres with one front desk phone
- Boutiques and online shops
- Consultants and service providers
FAQ
Will I lose my number or my chats?
No. Your number stays in the WhatsApp Business app on your phone, and recent chat history can be brought across at setup, so you keep the conversations your customers know.
Can I still reply from my phone?
Yes. You and your team keep replying from the app as usual. The assistant answers only the chats you hand to it.
Does every number qualify?
Not every number is eligible, which is why the Dub Ai team checks your number first and tells you clearly before anything is connected.
Who controls what the assistant says?
You do. You decide which chats it answers, and it works from the information you give it. Your team can step in on any chat at any time.
Related features
Book your 15-minute demo
See how your current number, your app and the assistant work side by side.
WhatsApp +971 56 552 6662 · Dubai, UAE