Abandoned-basket Follow-ups

When a customer builds a basket but does not pay, the assistant follows up on WhatsApp with a reminder and the payment link.

SKU: DAI-SKILL-10 Category: Tags: , ,

Description

Customers often get distracted before paying. With Dub Ai, a basket left unpaid in the chat triggers a friendly reminder on WhatsApp with the payment link, so finishing the order takes one tap.

  • Reminder with the payment link
  • Default timings at 2, 24 and 48 hours
  • Timings can be changed
  • Stops as soon as the customer pays

By default, reminders go out after 2 hours, 24 hours and 48 hours, and these timings can be changed. Reminders stop as soon as the customer pays or asks not to be contacted.

You can ask your admin agent which baskets are still open at any time.

Want to see it working with your own business? Book your demo on WhatsApp: +971 56 552 6662.

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