Team Roles & Permissions

Decide which numbers can manage the business, give each person the right level of access and route leads to human agents by category.

SKU: DAI-FEAT-10 Category: Tags: , ,

Description

As your team grows, not everyone needs access to everything. Dub Ai lets you decide who can do what, from replying to customers and handling leads to asking for reports or changing products.

  • Role-based access for owners, admins and agents
  • Human agents assigned by category
  • Lead alerts sent to the right agent
  • Password-protected admin actions and activity log

Human sales agents can be added by category, so enquiries about a particular product line or service go to the right person. Each agent is alerted on WhatsApp about their own leads and conversations, and you can add, remove or reassign agents at any time by message.

Sensitive actions taken by the admin agent are protected by a password and require confirmation, and an activity log records what was changed and by whom.

Want to see it working with your own business? Book your demo on WhatsApp: +971 56 552 6662.

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