Voice-note Understanding

Customers who prefer to speak can send a voice note, and the assistant understands it and replies by text in the same chat.

SKU: DAI-FEAT-23 Category: Tags: , ,

Description

Many customers in the region would rather speak than type, especially on the move. The Dub Ai assistant listens to voice notes, understands what was asked and replies by text in the same conversation.

  • Understands customers’ voice notes
  • Replies by text
  • Same knowledge and rules as written replies
  • Voice notes kept in the chat history

The customer can keep speaking while the assistant answers in text they can read at a glance. The same knowledge, prices and rules apply as for written messages.

Your team can play every voice note in the chat history, so nothing said is lost when a person takes over.

Want to see it working with your own business? Book your demo on WhatsApp: +971 56 552 6662.

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