What is Dub Ai?
Dub Ai is a team of AI agents run from WhatsApp: a sales agent for customers, an assistant you text, and a team that sets it all up for you.
How your account is set up
The Dub Ai team sets up your account for you. Here is what we set up, in what order, and what we need from you before your agents go live.
Connect WhatsApp, your Facebook Page and Meta ads
How your WhatsApp Business number, Facebook Page and Meta ad account are connected to Dub Ai with one Meta login, and what you need to approve.
Go-live checklist
Six things to confirm with the Dub Ai team before customers start messaging: channels, AI, agent rules, auto-reply, the chat button and your shop.
Your customer conversations
Every WhatsApp conversation is kept in one place with its full history. You are alerted when a person is needed and can check by message.
Replying to customers yourself
How you or your team take over when a customer needs a person, how replies still come from your number, and how the 24-hour rule applies.
Turning AI auto-reply on and off
Choose whether the AI answers automatically, for one conversation or for all new chats, and how to take over a conversation whenever you like.
The customer sales agent
The AI sales agent that talks to your customers on WhatsApp: it answers from your catalogue, recommends, builds a basket and hands leads to your team.
Your Dub Ai assistant: run your business by message
Message your own WhatsApp business number to run your business. Your Dub Ai assistant recognises your number and asks for your admin password first.
What you can ask your Dub Ai assistant
Example requests for your Dub Ai assistant: products, sales, leads, marketing, content and the assistant itself, written as you would text a person.